License Return and Refund Policy
Last updated: January 15, 2024
At Cadomation, we value transparency and fairness. This SPCAD License Return and Refund Policy explains how subscriptions, renewals, cancellations, and refunds work for our software licenses. Please review this policy carefully before purchasing your subscription.
1- Subscription Period
Subscribe under a 12-month plan. Your period begins when we confirm benefit availability and ends on the same date 12 months later for annual subscriptions. New subscribers may get a time-limited free trial before the Subscription begins. You agree that the Subscription auto-starts after the trial, and billing follows. One offer per member; creating multiple trial memberships violates the terms. Subscription fees are charged at enrollment unless canceled before the trial ends. Free trial terms are subject to Cadomation’s discretion. Additional Services are offered occasionally, fully charged at purchase, and are non-refundable unless specified otherwise.
2- Fees and billing
All charges, including taxes, are billed in U.S. dollars. Your Annual SPCAD License Fee will be charged at enrollment and on each renewal date. Please ensure your billing information is accurate to avoid disruptions.
Third-party processors handle charges; you agree to data use as per our Privacy Policy. Failure to pay may result in direct charges. You’re responsible for all incurred fees, including legal and collection costs. Automatic billing failure may lead to Subscription suspension or termination.
3- Renewal and Cancellation
Annual Subscription Fees are refundable provided that you cancel your subscription within fourteen (14) days after your first transaction. If you cancel at any other time, the Annual Subscription Fee will be non-refundable. At the end of your Subscription Period, your Subscription will not be automatically renewed. You will be notified of your subscription. To the extent permitted by law, we can terminate or suspend your account immediately or not renew your Subscription, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms. If we do so, we will give you a prorated refund based on the number of full months remaining in your membership. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of the Subscription, or is harmful to our interests or another user. You may cancel your Subscription renewal either through your online account management page or by the provided method from within the site.
UNLESS YOU NOTIFY US BEFORE A CHARGE THAT YOU WANT TO CANCEL, YOU UNDERSTAND YOUR MEMBERSHIP WILL AUTOMATICALLY CONTINUE, AND YOU AUTHORIZE US (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO COLLECT THE THEN-APPLICABLE SUBSCRIPTION FEE AND ANY TAXES, USING ANY ELIGIBLE PAYMENT METHOD WE HAVE ON RECORD FOR YOU.
4- Effect of cancellation
When your subscription ends, your right to use SPCAD immediately ceases. Certain provisions such as Intellectual Property, Indemnification, Disclaimer, and Governing Law will remain active even after termination.
For additional guidance on using SPCAD, visit our Help Documentation or explore SPCAD Key Features.